×

ASL Airlines is closely monitoring possible restrictions on entry into the territory of the destinations it serves, which may be imposed by local authorities following the emergence of the coronavirus (Covid-19).

The Israeli authorities have indicated in particular that passengers who have stayed in China (including Hong Kong and Macau), Japan, Thailand, Singapore or South Korea in the 14 days preceding their arrival in Israel will be refused entry on the territory. Exemptions apply to Israeli citizens and residents, as well as to passengers who have only passed through Hong Kong, Macau, Japan, Thailand, Singapore and South Korea.

We recommend that you follow the latest updates from the relevant immigration authorities.

If these restrictions apply to your trip and your ticket cannot be changed or refunded, we recommend that you contact your travel insurance.

Our quality of service

B737-700 ASLF

Strengthen and maintain a high quality of service to our customers is the permanent objective of ASL AIRLINES FRANCE.

Regularity, punctuality, hospitality, comfort… Our indicators, such as our satisfaction surveys, show that quality of service is the core target of our Company!


Regularity and punctuality: excellent results!

Our service quality results in Regularity and Punctuality rates that are among the highest in the market.

 

PASSENGER ACTIVITY

CARGO ACTIVITY


Satisfaction surveys: excellent results too!

To maintain a high level of service quality, we conduct a satisfaction survey for each passenger flight.

This survey assesses the level of passenger satisfaction of the quality of service offered by our company before, during and after a flight.

The analysis we make helps us to define the areas for improvement.

A worthwhile quality approach, since with 98.37% of satisfaction and an overall rating of 8.24/10 on a sample of 4,036 passengers, the results obtained in 2016 are excellent once again!