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ASL Airlines is closely monitoring possible restrictions on entry into the territory of the destinations it serves, which may be imposed by local authorities following the emergence of the coronavirus (Covid-19).

The Israeli authorities have indicated in particular that passengers who have stayed in China (including Hong Kong and Macau), Japan, Thailand, Singapore or South Korea in the 14 days preceding their arrival in Israel will be refused entry on the territory. Exemptions apply to Israeli citizens and residents, as well as to passengers who have only passed through Hong Kong, Macau, Japan, Thailand, Singapore and South Korea.

We recommend that you follow the latest updates from the relevant immigration authorities.

If these restrictions apply to your trip and your ticket cannot be changed or refunded, we recommend that you contact your travel insurance.

Contact

As we are a charter airline company, please address your requests for information, special assistance or complaint directly to your travel agent.

However, if you purchased your ticket through our website, you can send us your request by selecting “Travellers information” in the present form.

If you have booked or would like to book your ticket on ASL Airlines France scheduled flights, please contact our call center:

 

  • flag_fr From France: 0 825 825 849 (0.20 € per minute). Monday to Friday from 8.30am until 7pm, Saturday from 9am to 5pm.
  • From Algeria: +213 (0)21 67 78 59/60/66 (price of a local call). Sunday to Thursday 9. 00 until 6 pm and Saturday from 9 am until 5 pm.
  • From Israël: 03-7952100 from Sunday to Thursday from 8.45am to 4.45pm and from international: +972-3-7952100.
  • From Serbia: +381 112 631 327 from Monday to Friday from 8.30am to 4.30pm.

 

If you have booked or would like to book your ticket for another destination, please contact your Tour operator.

 

  • Siège social :

    ASL Airlines France Cargo 9 - Bât. Le Séquoia
    15 rue du Haut de Laval
    93 290 Tremblay-en-France
    France
  • Adresse postale :

    ASL Airlines France Cargo 9 - Bât. Le Séquoia
    15 rue du Haut de Laval
    CS 14454 Tremblay-en-France
    95708 Roissy CDG Cedex

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